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Will changing the contact for a work item in the app affect its link to QuickBooks Time?
Will changing the contact for a work item in the app affect its link to QuickBooks Time?
​If you change a contact for work in our app, the QuickBooks Time code will remain linked.
Erin Jamison avatar
Written by Erin Jamison
Updated over a week ago

A change of contact will not break the connection between QuickBooks Time and Intuit Practice Management powered by Karbon, but the work item within QuickBooks Time will not be found under the new contact (it will still be displayed as connected to the old contact). Therefore, you will need to move the work to the new client inside QuickBooks Time as well. If you don't do this, QuickBooks Time will continue to report the work item under the old client.

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