Mention a colleague
Mentioning a colleague in a note or comment will notify them without having to assign the item to them.
Ian Vacin avatar
Written by Ian Vacin
Updated over a week ago

If you want a colleague to be notified of a note, email comment or task comment in their Triage, you can mention them in the body of the note by typing โ€œ@โ€ followed by their name. Their handle will appear below for you to select. Type in your message and click "Add".

This will trigger a triage notification for your colleague.

You can also @mention your entire firm (@all) or members of select teams (@team_name).ย 

User handles can be updated through Settings > Colleagues.ย 

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