Follow these steps in Intuit Practice Management powered by Karbon to remove an archived colleague as an option for assignments:
Right click anywhere on the Intuit Practice Management page and select "Inspect". A debug panel will open.
Half way down the debug panel, there should be a console tab
At the bottom of the console tab, type: window.localStorage.clear()
The response should be “undefined”
Close the browser, then reopen Intuit Practice Management and the colleague should no longer display