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Why aren't all work items showing when attempting to add an email to a timeline?
Why aren't all work items showing when attempting to add an email to a timeline?
If the work item you are searching for is not appearing, you should check if that item's work status is chosen to show in results.
Andi Ancheta avatar
Written by Andi Ancheta
Updated over a week ago

When you search for a work item to add an email to, you can choose to filter your results to only show work in certain statuses. If the work item you are searching for is not appearing, you should check if that item's status is checked.

Click Filter in the top right of your search box, and tick the statuses that you want to show.

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