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Notifying all staff or a team in a message
Notifying all staff or a team in a message
You can notify everyone in your company, or select teams, using mention handles.
Andi Ancheta avatar
Written by Andi Ancheta
Updated over a week ago

You can notify every user in your company or members of a team with @mention handles in notes or comments.

To notify every team member in your company use the @all handle in your message.

To notify members of an entire team, type @ followed by the team's mention handle. When you begin typing, available options will appear in a list for you to select.

Whoever is included in your @mention, will receive a Triage notification with your message.

If the team you are looking for does not appear, you may need to update their team handle first.

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