Below are recommended videos and support articles relating to productivity.
Watch & learn best practices for Triage (15 mins).
Watch & learn best practices for To-do (7 mins).
Productivity support articles:
When tasks are outlined in an email, a pdf, word doc, google sheet, etc., copy and paste the text right into your work to ensure nothing falls through the cracks. Copy and paste is also available for work templates
Take advantage of keyboard shortcuts to move faster
Learn handy tips for printing or forwarding emails.
Resetting tasks to the previous work item or to the template.
If you have an email that relates to a work item(s), add and track the conversation one or more work timelines.
Bulk update tasks within a work item.
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